Privacy Policy

1. Introduction

Welcome to S.N. Mour Marbles. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity Data: Includes first name, last name, and title.
• Contact Data: Includes email address, telephone number, and delivery address (for samples).
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and operating system.
• Usage Data: Includes information about how you use our website, products, and services.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To process and deliver your sample orders.
• To manage our relationship with you (responding to inquiries via WhatsApp or Forms).
• To improve our website, products/services, marketing, and customer relationships.
• To send you our newsletter or luxury stone guide (only if you opted in).

4. Data Sharing

We do not sell your personal data. We may share your data with trusted third parties solely for the purpose of running our business, such as:

• Logistics partners (to deliver samples).
• Payment gateways (Razorpay/Stripe) to process payments securely.
• IT and system administration service providers.

5. Cookies

We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies.

6. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at: